Post by sinthiya007 on Nov 10, 2024 1:39:41 GMT -2
In 2021, one TextBack employee was buying an apartment and encountered poor quality work from managers. We sympathized with our colleague and decided to study what is happening with communication in the real estate market.
Of the 30 agencies we studied, 13% did not have a callback button on their website, and only 6 agencies offered the client to contact a manager on WhatsApp. The vast majority of managers contacted clients from personal phones, and only 7% wrote from the official WhatsApp Business API business account.
WhatsApp Business API is a legal way to connect on page seo service businesses to WhatsApp automation capabilities. With its help, for example, you can make mailings and connect chat bots. And most importantly, communicate with your clients officially, without the risk of blocking.
In this article, we will figure out why WhatsApp Business API is needed in the real estate sector and which WhatsApp mechanics are suitable for this market.
Chat widget
Online chat is a pop-up window on the website where you can consult with a specialist. With its help, you can quickly respond to the client and promptly resolve their issues. A similar widget can be set up in WhatsApp Business API and work with clients via messenger. If the client clicks on the widget on the website, the chat will open in WhatsApp. This is very convenient: if the visitor leaves the site, the dialogue will not close and communication with the client can be continued.
WhatsApp messaging has several important advantages:
all correspondence with clients will be saved: both yours and the user’s;
the client can be answered with a delay, he will receive a message even if he has closed the site;
if a CRM system is connected, the dialogues are saved in it as well. This means that you can write to the client or send him a newsletter at any time;
It is convenient to write to messengers from a phone, laptop or computer.
Of the 30 agencies we studied, 13% did not have a callback button on their website, and only 6 agencies offered the client to contact a manager on WhatsApp. The vast majority of managers contacted clients from personal phones, and only 7% wrote from the official WhatsApp Business API business account.
WhatsApp Business API is a legal way to connect on page seo service businesses to WhatsApp automation capabilities. With its help, for example, you can make mailings and connect chat bots. And most importantly, communicate with your clients officially, without the risk of blocking.
In this article, we will figure out why WhatsApp Business API is needed in the real estate sector and which WhatsApp mechanics are suitable for this market.
Chat widget
Online chat is a pop-up window on the website where you can consult with a specialist. With its help, you can quickly respond to the client and promptly resolve their issues. A similar widget can be set up in WhatsApp Business API and work with clients via messenger. If the client clicks on the widget on the website, the chat will open in WhatsApp. This is very convenient: if the visitor leaves the site, the dialogue will not close and communication with the client can be continued.
WhatsApp messaging has several important advantages:
all correspondence with clients will be saved: both yours and the user’s;
the client can be answered with a delay, he will receive a message even if he has closed the site;
if a CRM system is connected, the dialogues are saved in it as well. This means that you can write to the client or send him a newsletter at any time;
It is convenient to write to messengers from a phone, laptop or computer.